Emergency Call & First Steps
Module 1 — Emergency Call & First Steps
When do you call emergency services — and how? What do you say? And what do you do before the ambulance arrives? The basics that come first in every first-aid situation.
Learning Material
8 pagesHook — The moment you decide
The moment you decide
It's Saturday morning. You're in the kitchen, your partner in the living room. There's a dull thud. You run in.
They're on the floor. Not answering. A coffee cup broken beside them.
Three seconds pass. Four. You go very still.
What do I do first?
That moment decides the next hour — sometimes more.
First aid isn't an expert topic. First aid is what you do before the professionals arrive. Most people who survive a cardiac arrest owe their life to a bystander who acted in the first minutes — not to the ambulance that arrived five minutes later.
This module is the start: the three things that always come first, and the one phone number you have to know.