When Something Goes Wrong at Home

Module 8 — When Something Goes Wrong at Home

Sooner or later something goes wrong — cyberbullying, a grooming attempt, a hacked account, an embarrassing photo, an accidental purchase. This module shows what matters in the first 24 hours, how to report, where to get help — and how you weather the worst as a family. Closes the eight-module series.

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Learning Material

9 pages

Hook — The moment nobody is ready for

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The moment nobody is ready for

For parents: It's Tuesday morning, 7:12 AM. Max, 11, is at the kitchen table, phone in hand, and says quietly: "Mum — can you look at something?" On the screen: a voice note in a class chat. Someone sent an embarrassing video of Max — from a video call he made yesterday. Underneath are comments from seven classmates. One of them is your own godchild.

Your heart pounds. You want to scream. You want to smash the phone. You want to call every parent you know, right now.

But Max is looking at you.

For kids: Imagine someone has put something embarrassing or mean about you online. Or a stranger is writing weird things to you. Or someone has logged into your account. In that moment, you probably want two things: for it to stop right now — and for nobody to know it happened.

This module is the one nobody wants to read. But it's the most important. Because it shows: even when something really bad happens online — you're not alone. And there's a way through.

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