Professional Development · Leadership & Management · Module 2: Feedback and Communication

Receiving Feedback: Modelling Openness

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Receive feedback constructively — managing your defensive instincts and using what you hear to develop as a manager.

Inhaltsübersicht

  • Why Receiving Feedback Is Hard: The Neuroscience and Psychology
  • The 4A Framework: A Practical Structure for Receiving Feedback
  • Separating Message from Delivery: What to Do When Feedback Feels Wrong
  • Modelling Openness: Building a Feedback Culture from the Top Down
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