University · Management · Organizational Behavior and Design

Conflict Management and Negotiation in Organizations

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An examination of conflict as an inherent feature of organizational life, distinguishing functional from dysfunctional forms and surveying Thomas's dual-concerns model of conflict-handling behavior. The topic further develops core negotiation concepts, including distributive and integrative bargaining, BATNA, and the zone of possible agreement, and connects both bodies of theory to practical managerial choices for handling disputes.

Inhaltsübersicht

  • The Nature of Organizational Conflict
  • Thomas's Conflict-Handling Modes
  • Principles and Process of Negotiation
  • Managing Conflict and Negotiation in Organizational Practice
Colleagues engaged in a tense discussion around a conference table
Pixabay – Pixabay License

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Learn Conflict Management and Negotiation in Organizations — Organizational Behavior and Design Management | Summary, Flashcards & Quiz